Do-it-Yourself A/V Installations: A Recipe for Success or Disaster?
“Should we do this A/V/L install ourselves or hire a contractor?” is a question I’m asked often. Too often, the question comes down to budget. On paper, it looks like hiring a contractor is always a more expensive option, but this is rarely the case when all factors are considered.
The illusion of cost-savings comes from the fact that most churches (and many companies) don’t factor in the cost of labor for their staff. But there is always a cost, and a wise manager will take that into account.
This isn’t to say that doing a job in-house is always a bad idea; it’s simply a matter of weighing the options and determining the best approach for a particular project.
Here are some guidelines that to use when trying to decide how to proceed.
Do the job in-house when:
1) You Have the Skills In-House. Some churches have highly skilled tech staffs, and it makes total sense to use that skill set to do the work of an install. The team will be working with the equipment day in and day out anyway, so installing it makes sense. Having people on staff who can lay out cable runs, pull said cable, solder, interconnect and commission systems is a blessing to many larger churches. If you have the skills, by all means, proceed.
2) You Have the Manpower In-House. Sometimes a church has one or two highly skilled people on staff that could do the install, but is that enough? Depending on the size of the project, more hands may be required. Often, larger churches will have larger tech staffs that can put in significant time on an installation. So again, this makes sense.
3) You Have the Time. Larger churches with sizable tech staffs have those large staffs because the church is very busy doing ministry. If the project is not extremely time-sensitive, it’s entirely possible that this team can get the job done. Deciding two weeks before Easter that you’d like a new video system may not allow the in-house team enough time to get the job done, however.
4) The Budget is Tight. Sometimes we have to do installs within a tight budget, and the easiest way to save money is to self-install. Even factoring in the costs that really do exists with self-install, it’s often easier to stomach that bill than paying a contractor. Sometimes it can even mean the difference between getting the job approved or not.
Note that the order of those criteria is intentional; as hard as it is, budget should really be last in the decision-making process. If you put budget first, you may not truly consider the other three factors fairly.
Hire a contractor when:
1) You’re Hanging Things Overhead. Very few churches have tech staff that are truly qualified to hang hundreds (or thousands) of pounds of speakers, projectors, screens or other stuff over people’s heads. And even if you are qualified, why would you want the liability?
2) Time is Tight. Some projects have very tight timelines and the in-house staff doesn’t have the bandwidth to get it done. This is a perfect contractor job. They can bring in additional installers who do this every day, and will probably do better work in less time.
3) Manpower is Limited. A solo technical director will probably have a tough time installing a complete A/V/L system by himself. Even if he can pull in some volunteers, it’s going to be a long, hard install. Churches that don’t have professionals on staff will almost always come out ahead when they hire a reputable contractor.
4) The Church Wants to Protect Its Staff. Some churches are wise enough to know that pushing the staff to the limit all the time will not result in long-term employees who are committed to the organization. Sometimes it’s a smart call to let your highly qualified, fully capable tech staff leave at 5PM while someone else does the install. As a church leader, would you rather have energized, fully-engaged and excited or tired, disengaged and aggravated staff? You make the call.
Sometimes a hybrid approach is best; install what you can and bring in a contractor for the rest. I generally recommend hiring the rigging, because it’s just safer. But pulling cables, installing amp racks, consoles, patch bays and the like can often be easily be handled in-house, especially if the install company has helped with the design, making sure things are well thought out.
This decision-making process is not hard, but it should not be taken lightly. It’s almost never as easy as, “We’ll save so much money…” so be sure to think it through. You may find that at the end of the project, everyone will be better off if the install was handled by professionals. Or maybe not.
written by Mike Sessler, Church Production Weekly